Gaya APA
Mai, R. (2003).
The Leader as Communicator: Strategic and tactics to build loyalty, focus effort, and spark creativity .
USA:
America Management Association(AMACOM).
Gaya MLA
Mai, Robert.
"The Leader as Communicator: Strategic and tactics to build loyalty, focus effort, and spark creativity".
USA:
America Management Association(AMACOM),
2003.
.