Gaya APA
Zanetti, D. (2006).
Amaze Your Customers! : Creative Tips on Winning & Keeping Your Costumers .
United Kingdom:
Kogan Page.
Gaya MLA
Zanetti, Daniel.
"Amaze Your Customers! : Creative Tips on Winning & Keeping Your Costumers".
United Kingdom:
Kogan Page,
2006.
.